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How gi77 Handles Your Personal Information

This policy covers exactly what data gi77 collects when you open an account, make a deposit via bKash, Nagad or Rocket, and browse the lobby — and how we keep it secure. Access to our platform depends on your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket wallet privacyCookie and session controlsYour rights to access or delete data
gi77 How gi77 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security at gi77 runs across four areas: how we store it, who can access it, how long we keep it, and what you can do about it. Your account password is stored in hashed form — not as plain text. Payment references from bKash, Nagad and Rocket deposits are encrypted at rest. We limit internal access to personal data on a need-to-know basis. If you think your account has been accessed without your permission, contact support immediately through live chat.

Encrypted Storage

Account credentials and bKash, Nagad, Rocket payment references are encrypted at rest. We do not store wallet PINs or full mobile banking credentials in any form.

Cookie Controls

Our cookies track your lobby session and preferences only. You can clear them via your browser settings at any time without losing your account access.

Data Retention Policy

Active account data is kept while your account is open. After closure, we retain records only for the period required under applicable rules before secure deletion.

Your Access Rights

You can request a summary of what we hold, ask for corrections, or request deletion through our support channels. We aim to respond to data requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request a copy of your data, ask us to correct something, or raise a privacy concern, our support team handles these requests directly. You can reach us through live chat inside your account, by email, or through our help desk — responses are handled in the order they arrive, and data requests are treated as a separate priority queue from general account queries.

Live Chat Open the chat icon inside your logged-in account. Describe your data request clearly and our team will confirm receipt and next steps.
Email Support Send your privacy or data request to our support email address. Include your registered account details so we can locate your records quickly.
Help Desk Ticket Log a ticket through the help section in your account dashboard. Data and privacy tickets are flagged separately from payment or game queries.

Common Questions About Your Privacy at gi77

These are the questions we hear most often from account holders about how their data is used, stored and accessed on gi77. If your question is not covered here, raise it directly with our support team.

We share only the transaction reference and amount with bKash or Nagad to process your deposit. Your full wallet PIN and account password are never stored or shared by us.

Yes. Submit a deletion request through live chat or our help desk. We will remove your data subject to any retention obligations that apply under relevant rules in your region.

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No payment credentials are ever stored in a cookie on your device.

Email our support team or open a help desk ticket from your account dashboard. Include your registered contact details and we will compile your data summary and send it to you.

We may send account-related notifications to your registered contact. You can update your communication preferences in your account settings at any time.

Yes. Data transmitted between your mobile device and our platform is protected in transit. This applies whether you deposit via Rocket on Android or browse the lobby on iOS.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.